One of the key components of providing a customer experience is working to a theme…
Very pleased to welcome host academics, practitioners and others interested in gastronomy to the 22nd Symposium of Australian Gastronomy which is being held at the male Orphan School at the Western Sydney University Parramatta South campus
Often students undertake an outbound mobility experience with broad objectives such as experiencing a new culture and seeing their industry in an international setting. For most these broad objectives are meet just by being in a foreign country.
With an increasing trend of students participating in outbound mobility programs, it was a pleasure to recently encourage students to undertake an outbound mobility experience to Vietnam.
In creating customer experiences into the future it will be essential that organisations embrace technology. The public is becoming more technologically able and as such can interact with products and services like never before and is providing new and unique opportunities to educate customers.
Very pleased to be part of the panel which had the pleasure of judging applications from some of the brightest employees in the Registered Club industry at the 2018 Clubs NSW Conference.
There has been much discussion around the NSW government stadium strategy. In The Conversation we outline the need for stadiums to be for more than just sports fans.
Very proud be the President of the Bankstown Sports AFL Club which has been awarded…
I asked the question whether an opportunity has been missed with the new Western Sydney Stadium in that there has been too much focus on the features of the stadium and fan experience and not enough consideration of creating an entertainment precinct based around the stadium.
Tertiary education is constantly evolving and it is important to continue to innovate and look…
