Recently I found myself at the Australian Finches exhibit at Taronga Zoo, Sydney, Australia and…
Tag: experience in action
I recently blogged about the Adolffsson and Partners Stockholm office which offers a new take on providing…
One of the challenges for zoos and other organisations which use animals as attraction is…
Often discussions of customer experience are associated with engaging guests who are external to our businesses. But what about if some of the same principles were applied to an office environment!
What if restaurant was able to transport you to anywhere in the world or…
investigations into eye tracking and how this impacts the customer experience
So, how do you enhance the guest experience of a pool whilst also allowing guests to actively become part of a movable art work. For the answer check out this Pool when it is filled up with ping pong balls which become a projector screen.
drtimmyhall was invited to Taronga Zoo to provide feedback on the Vivid installation
Can the idea of the customer experience go too far? That is a question being…
As the phenomena of customer experiences expands I have seen examples in which the notion of an experience has been nothing more than a marketing slogan or gimmick. That said there are are other examples such as the latest offering from Airbnb – a one off listing on the Great Barrier Reef.
