As the phenomena of customer experiences expands I have seen examples in which the notion of an experience has been nothing more than a marketing slogan or gimmick. That said there are are other examples such as the latest offering from Airbnb – a one off listing on the Great Barrier Reef.
Category: Customer experience in action
A while ago Happy Buddha posted a video of a man selling ice cream in…
As sporting teams look to increase the sporting experiences there is an increasing focus on…
A while ago I came across the Lego Experience Wheel which is a useful tool…
Upon arrival at Danang we arrived at the Northern Hotel, a four hotel star which…
Recently the Caravelle Hotel has undergone extensive ground floor renovations as the star of a…
We were privileged to again visit the RuNam Bistro as part of our tour of…
A change to the itinerary this morning sees us doing our AFL session later today…
I have worked in bars in Sydney for over 20 years and seen the industry…
So, we have told you that you will have free time and that as part…