It was great to be part of panel presentation at the Higher Education Research and…
Year: 2015
In terms of engaging fans in an experience it is hard to go past “kick…
In attempting to meet the needs of customers we often discuss the idea of mass…
When you look at Pine and Gilmore’s exploration of customer experience that talk of the…
When looking at experiences some organisations make the mistake of thinking that the experience starts…
Have a look at the following clip of chef Shannon Bennett on the Masterchef Australia…
Last year as part of an outbound mobility experience to Vietnam I presented Phil John…
The International Education Association of Australia Mobility Forum was held last week in Sydney with…
Back in the late 1990’s Pine and Gilmore released their book called “The Experience Economy:…
CIS Australia is an organisation which has an interest in student mobility, and one of the services…
Customer experiences with dr timmy hall 