In doing some research for this years trip to Vietnam I asked some of my contacts about some interesting hospitality venues to visit and a few people suggested visiting Noir. The thing that makes Noir unique is that it is a dining in the dark experience.
One of the key components of providing a customer experience is working to a theme…
Often discussions of customer experience are associated with engaging guests who are external to our businesses. But what about if some of the same principles were applied to an office environment!
So, how do you enhance the guest experience of a pool whilst also allowing guests to actively become part of a movable art work. For the answer check out this Pool when it is filled up with ping pong balls which become a projector screen.
A while ago Happy Buddha posted a video of a man selling ice cream in…
So, when was the last time you went to the butchers and were inspired to…
Originally posted on 200273 – Managing Service and Experience:
I remember Tim recounting the story of a field visit he had taken students on. They…
Customer experiences with dr timmy hall 