I was recently asked by whether it is better to refer to people who visit…
Year: 2015
It is that time of the year again and the Vietnam Outbound Mobility Experience is…
This week has been an important week for the students undertaking the 2015 Vietnam Outbound…
So, we have told you that you will have free time and that as part…
In organising Outbound Mobility Experiences you have certainly learning objectives that you try and achieve…
When Pine and Gilmore talk about creating an experience they suggest that you “ing the…
So, when was the last time you went to the butchers and were inspired to…
As technology advances there are more and more opportunities for organisations to enter markets, reposition…
Originally posted on 200273 – Managing Service and Experience:
I remember Tim recounting the story of a field visit he had taken students on. They…
Very pleased to have my recent New Colombo Funding for 2016 to 2018 shared through…
Customer experiences with dr timmy hall 